Revista Internacional de Economia e Ciências de Gestão

Human Communication and Effective Interpersonal Relationships: An Analysis of Client Counseling and Emotional Stability

Abstract

Patrick Adigwe and Ephraim Okoro

The study analyzed the role of interpersonal communication in client counseling environments, establishing emotional stability, and building lasting effective counselor-client relationship. Numerous studies reviewed indicate that the quality of interpersonal communication between counselors/psychologists and clients is significant in improving clients’ self-esteem, emotional stability, interactional effectiveness, and responsive engagement. An extended literature review was conducted to analyze past communication patterns between counselors/psychologists and clients to evaluate the role of human communication in the quality of therapy and in the results achieved.
Based on content analysis of clients-counselors interactions and relationships, review of related literature, and personal interviews and discussions, it was determined that effective interpersonal communication is critically important in achieving clients’ high level of recovery, speedy compliance, and enhanced self-awareness. This study clearly establishes that communication is a significant part of a successful counseling practice. Additionally, productive counseling largely depends on communication competence - the ability to articulate instructions and procedures clearly, persuasively, and consistently both verbally and nonverbally.