Revista Internacional de Economia e Ciências de Gestão

Contribution of ICTs to the performance of MFIs in Cameroon

Abstract

Djatang Yawouo Thierry Joël

The objective of this article is to assess the contribution of Information and Communication Technologies (ICTs) to improving the performance of Cameroonian MFIs. To achieve this, data was collected from 88 MFIs through a survey by the use of questionnaires. Main Component Analysis, correlation testing and the Ordinary Least Squares (OLS) method were used. The results obtained show that, in terms of ICT, the use of several computers, an internet connection and an intranet within the company can enhance the MFI's social performance. Furthermore, then the existence of a website does not favour financial performance, with the overall performance, it is rather an asset in the same way as the intranet. These results highlight the need to strengthen access to the commercial internet.