Revisão do Jornal Árabe de Negócios e Gestão

Effects of Workplace Envy on Task Performance in a Banking Sector: Mediating Role of Counterproductive Work Behavior

Abstract

Amir Khushk*, Liu Zhiying, Xu Yi, Zhang Zengtian and Yang Hui

One of the most researched concepts in industrial and organizational psychology is employee performance. Drawing from Social Exchange Theory (SET) this study was conducted to examine the impact of workplace envy on task performance with the mediating role of counterproductive work behavior in the banking sector. Data were collected from 269 participants using survey questionnaires and for data analysis, Smart PLS was used. The finding show workplace envy has a significant relationship with task performance and counterproductive work behavior in mediates the relationship between workplace envy and task performance. Furthermore, selfefficacy moderates the relationship between workplace envy and counterproductive work behavior. Companies should employ the crucial psychological skill of self-efficacy to deal with the negative aspects of workplace envy and counterproductive work behavior to achieve overall organizational success. Managers should adopt approaches from other industries for resolving envy based conflicts through effective human resource management strategies.